The most successful public organizations and governments are powered by passionate individuals who are fully empowered to make a difference. When given the right tools, these people can realize their full potential, make governments leaner and more responsive, and ensure the outcome that citizens demand. Enterprise resource planning (ERP) and customer relationship management (CRM) solutions tailored for public sector organizations manage finances, constituent relationships, logistics, and recruiting, and allow you to lower costs and improve productivity.
At the time when all you hear is “do more with less,” Microsoft Technologies helps public sector organizations take advantage of existing resources to build a sustainable model of innovation and support eight critical functions: government administration, public safety, healthcare, buildings, tourism, education, transportation and energy and water. As an ISV and solution provider focused on Public Sector Healthcare and Education solutions I would like to share our understanding of ERP solution requirements of these sectors.
Health Care
Every enterprise needs to continually focus on improving management by accessing accurate meaningful information; however, in the healthcare industry, this information requirement and its accuracy become vital due to its implications on public health. Many healthcare organizations have in the past employed information technology to automate back office functions such as accounting, payroll, and patient management (designed to manage patient admission, discharge and transfers) but research shows that managing the back office function only will not suffice the present and future needs of health care industry. According to the available data statistics, we know that thousands of people die each year across the globe as a result of medical errors. The irony of the situation is that a majority of these errors are actually preventable.
Today healthcare organizations face many challenges including rising costs, a higher number of preventable medical errors and productivity losses which are primarily caused due to inefficiencies. Urgent industry initiatives for increasing healthcare competitiveness and the provision of better patient care have driven healthcare organizations to integrate and rely upon technology for virtually all aspects of delivering patient healthcare.
The focus of the MazikHealth Research and Development team is to design and deliver an error-free clinical care and decision support system with the following strategic guiding principles.
Higher Education
The needs of Higher Education institutions are complex and ever-changing. Universities, community colleges and education institutions face critical challenges in attracting students, supporting these students throughout their careers, maintaining relationships with alumni, managing financial aid needs and managing a vast set of campus resources.
Educational institutions need a solution that helps them confront the challenges being faced in this critical industry by providing comprehensive solutions and scalable tools. The solution also needs to support student careers. Some of this is only possible if you have a system that allows universities to manage day-to-day administration activities, and faculty and student interaction and facilitate workflows and processes to define and achieve success metrics.
The focus of the research and Development team is to design and deliver a solution that provides all the business information which is required by the higher-ed institutions that will enable them to make these sound and timely decisions. Our goal had been to design MazikEd around the following guiding principles:
In the current apps-dominated era, the need for apps to amplify ERP value through Mobility is huge. Massive amount of data is everyone and there is a need to bring it all out and present it to the user in a seamless and simplified manner. We have achieved this task by introducing MazikAX app for Windows 8 to connect in real-time with Microsoft Dynamics AX 2012 in the backend. Both of our solutions MazikHealth and Edmatix utilize this powerful dashboarding concept and provide you the critical ERP information and KPIs for daily use and decision-making at your fingertip.
